Order fulfillment is not what it used to be. (Yay!)
Once upon a time, order fulfillment was so inconsistent even Santa couldn’t be counted on to deliver what you asked for. That’s tough for a business, especially when fulfilling the role of Santa.
Today, things have changed. Order volume has has increased monumentally and fulfillment stands as one of the most vital links in your supply chain. If customers don’t get what they ordered on time, Christmas morning can rapidly turn into Halloween.
Here at WhiteStar, our fulfillment elves can help you avoid nightmares by handling your company’s order fulfillment services for you. Our fulfillment service provides the full cycle of response to an order, from pulling and preparing products, to packaging and staging the full shipment.
Our procedures are also flexible based on your needs and fulfillment strategy. We can prepare shipments in advance so they are ready and waiting on the dock for truck or train, or we can provide “Just in Time” fulfillment.
Just in Time fulfillment means we prepare orders at the moment when the truck arrives. It requires a well-oiled and well-staffed warehouse. The advantage is it saves you money because staff and warehouse space are not tied up if a truck is late or fails to arrive on time.
Whether we prepare shipments up to 24 hours in advance, or “Just in Time” we perform all the same functions either way. That includes pulling, counting, inspecting for damage, applying or adding bar codes if missing, recording SKUs to adjust inventory, light assembly, packaging, and kitting.
“Kitting” is the compilation of related components to form a “kit” in a single, ready-to-ship box. An example would be a set of automotive fog lights, a generic electrical harness, and a set of mounting brackets. The kitting process is streamlined by the shelving of related products in proximity to each other.
Everything is recorded and the tracking information is forwarded to you and as well as any customers awaiting fulfillment of the order. We can also handle returns and restocks efficiently.
It makes sense to consolidate your resources by focusing them on what you do best. By leaving your fulfillment duties to WhiteStar, you also save money since our operational costs are shared by all our clients.
Best of all, unlike Santa, we fulfill orders year round.