Never tempt the fickle finger of freight.
When you add up the costs required to manage, debug and drive logistics it normally doesn't come close to the costs of logistical mistakes resulting in stoppage, overtime and delays. That's why it makes fiscal sense to turn the process over to professionals who's entire speciality is freight transportation whether by land, sea or air.
Economies of Scale
We use our resources to gain key advantages. Our economic clout among logistics suppliers results in greater buying power for savings passed directly to you. We leverage our considerable infrastructure to keep you informed throughout the freight transportation process while we optimize route planning, pick-up scheduling, load routing, shipping lanes, order processing, billing statements, and consolidation for direct door-to-door, cross-docking and pool distribution.
Credentials
WhiteStar has accrued an amazing list of qualifications and credentials including worldwide freight transportation, full service warehousing, short- and long-haul trucking, regional daily delivery and freight brokerage. We're even certified by the TSA as an indirect air carrier. Our supply-chain services for freight are available either individually or bundled together to achieve the finest service and lowest overall fees.
Technology
We roll out a panoply of assets to get the job done including significant investments in personnel, property and equipment. From satellite tracking and on-board communications in our trucks to RF order picking in our warehouses, we have all the specialized tools to handle freight most efficiently and economically, with real-time tracking, pickup and delivery confirmation, customized loading instructions and multilingual communication with drivers. When moving fragile items we schedule pickups and deliveries to minimize the number of times your freight must be touched in transit, greatly reducing the likelihood of damage.
Human Resources
Our advantages also include including our human assets with nearly four decades of experience and a precise set of values to guide our actions and decisions at every turn. In fact, we work continuously to improve all facets of our operation with an emphasis on ethical behavior to create a challenging and rewarding environment for our employees, shareholders and suppliers, which also extends into the community.
We also keep our finger on the pulse of federal, state and local legislation affecting import, export, trucking, railroad and sea freight regulations. WhiteStar is an active member of key trade associations and is rated A+ by the Better Business Bureau as a business you can trust.
Responsiveness
Our management strategies are designed to improve quality of service, eliminate waste and streamline operations to increase efficiency, and reduce operational overhead. As a result, you can rest assured that we remain highly responsive to your needs not only when things are going smoothly, but more importantly, we'll be there focused and ready to tackle any problem should it arise. It all adds up to a customer service experience that is second to none.
Consolidating your supply-chain operations with WhiteStar provides financial incentive affecting your bottom line, with simultaneous benefits including the ability to process information at your fingertips through complete online access to shipping documents from pickup to delivery, electronic data interchange (EDI) providing standardized manifests such as purchase orders, acknowledgments and invoices, full accountability over global procurement and sourcing, and highest levels of customer service and time management over logistics tasks.
This way up
We believe how we accomplish our mission is as important as the mission itself because factually, the two are inseparable. How one does the job always affects the outcome of the job itself. We know from experience if you want to get the job done, the only workable path is to do every part of the job right (ethically). That makes for a positive work environment and employees who are happy to help you because they are not weighed down by problems, guilt and bad attitudes, but instead are buoyed up by the positive work environment we foster at WhiteStar. We’re proud of the fact that WhiteStar is a great place to work. The positive vibes connect our employees and partners with a mutual feeling of pride, fellowship, and common loyalty to lubricate the gears of daily operations.
When we say, “This way is up” that is really what we’re talking about. The road to accomplishment and success is paved with goodness, honesty and responsibility. Negativity only begets failure and no one can generate long-term growth or success with that.
So don’t tempt freight by placing your goods in the care of others lacking the moral fortitude to understand that you can’t make things go right by doing things wrong.
Contact us and we'll be happy to see how we can help handle all your freight transportation needs from invoicing to routing, tracking, control and reporting for the best service options at the lowest possible cost.